Privacy Policy
At Fixasaur, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our platform and services. By accessing Fixasaur, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to our users. This includes:
a. Personal Information
- Name, email address, phone number, and address.
- Payment details for service transactions.
b. Non-Personal Information
- Browser type, IP address, and device information.
- Cookies and similar technologies for analytics and service improvements.
c. Service-Specific Information
- Details about requested services, preferences, and feedback.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including bookings and maintenance requests.
- Process payments securely.
- Communicate with you regarding updates, promotions, or service reminders.
- Improve our platform’s functionality and user experience.
- Ensure compliance with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
a. Service Providers
Third-party providers who assist in delivering services requested via Fixasaur (e.g., maintenance professionals).
b. Business Partners
Partners involved in delivering or marketing services through Fixasaur.
c. Legal Compliance
Authorities or regulators if required by law or for legal processes.
d. With Your Consent
For any other purpose explicitly approved by you.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our platform. Cookies help us:
- Remember your preferences and settings.
- Track usage patterns for analytics.
You can manage or disable cookies through your browser settings, but this may limit some functionalities of Fixasaur.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
- Access and request copies of your personal information.
- Update or correct your information.
- Request deletion of your data (subject to legal obligations).
- Opt-out of marketing communications.
To exercise these rights, please contact us at the email provided below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
8. Third-Party Links
Fixasaur may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children’s Privacy
Fixasaur does not knowingly collect personal information from individuals under 18. If you believe we have collected data from a minor, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or posted on our platform. Please review this policy regularly to stay informed.